I have 2018 Ram I brought my truck in May 28th to the dealer and its june 20th still not fixed they told me hopefully the 28th they might have a radio.I have a great looking truck sitting the driveway can't drive it and they don't care a bit.they should not sell a truck when they don't have parts to repair it not good business. An update by Uconnect I believe she said was the cause, and the dealer had some sort of software that fixed her problems. I do plan to throw a fit next time it happens. But over-the-air updates aren't perfect, as Fiat Chrysler Automobiles Uconnect users found out over the weekend. https://jalopnik.com/theres-a-fix-for-the-chrysler-uconnect-rebooting-proble-1822972650 My radio is not affected so I can’t test it myself. This engineering reset will wipe all your settings. I had to do a full Uconnect reboot via my Tazer to fix in each instance. . They have expedited the issue with Ram. “I drove 35 minutes to work this morning and not one reboot took place. I am a technology guy so I know that consumers/users are sometimes the best testers (lol). . Within 4 days the stereo was back to rebooting. Have a 2018 Larime working on the 4th replacement radio. I had a update on Friday 3/9/18 on my 2015 dodge challenger. Don't know if its something that Uconnect will be able to fix on their own, or if it will have to be taken into the dealership like hers was. Latest problems are ongoing with my local Florida dealership. They said it was a known issue. So it appears to be fixed on my truck. Nobody has a fix for this and its been occurring for months now what a joke. Mazak, also from Massachusetts, posted “My Uconnect screen just started rebooting itself yesterday around 4pm. I won't be pressing any buttons, just cruising down the road listening to something and the screen will go black, no audio its completely off. Went to the UConnect site and punched in my VIN and it says mine is up to date. $60,000 2018 1500 eco diesel 4x4 useless warranty if they won’t replace broken part. and today it continues to do the same thing. Also, the phone itself recognizes Uconnect is connecting and goes into Android Auto. JavaScript is disabled. Affecting only the 2018 models since they have the newer head units (by Panasonic).”, Chrysler sent Mac this message on Valentine’s Day. Wireing issue? Wow mine under warranty has been sitting almost three months only fix I have heard of is replacing radio $1,900. Once I lost rear camera guidelines. Update 2/16/2018 @UConnectcares Tweeted for “customers experiencing repeated system rebooting: Uconnect … Just received my truck back from dealer it took from July 26th to Aug 19th it was undrivable due to AC shutting off every 60 seconds for reboot and that when parked it still reboots every 60 sec until battery is dead the only fix is radio replacement and corporate refused to authorize it. Between not like the dial shifter and not looking the fancy first year stuff, what exactly attracted you to purchase an 19 Ram? 2 hours and waiting. So I am not the only one with issues on uconnect. Well not so much now! Sirius XM sent me a subscription reset, and that fix the problem. Anyone else have the same issue? Gotcha. Or turn off the car and hop on your bike instead. did this randomly for 2 days. My 2013 Ram 1500 radio has had the cutting on and off issue also! Seems crazy not to have a way to restart/ reboot the Uconnect software. I spent an hour-and-a-half on the phone with both FCA Uconnect and Sirius XM. I just dropped off my 2013 Ram Laramie Longhorn this morning after first contacting Uconnect tech department over the last few weeks. 2013 ram 1500 owner here. It is unclear how quickly all of the vehicle owners will receive the fix for their Uconnect systems. One of the freeze and reboot and one of the “Please wait . The only way to fix it I found is turn the car off, and open the door. This sounds like the same issue. My Uconnect contact is John at (800) 826-6632. Dang man. About 5 months later I received an offer from SERIUS/XM to renew service for 12 months at $6:00 per month, so I did. Wrote corporate they will not answer letters. It is a Panasonic radio that is faulty. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Ext 302-0733. © Copyright 2019, 5thGenRams.com All Rights Reserved. I can receive XM channels but my unit does not save favorite channels nor does it allow me to create profiles or listeners. The top reasons your UConnect in your Dodge Journey needs Rebooting: It runs super slow, a frozen screen, radio glitches, weird sounds or uneven pitches, map inconsistency, and issues connecting your phone. How do I soft reboot the uconnect 730? I do give credit to the RamCares representative. My 2018 RAM has the same issue that started when I let the SERIUS/XM trial period expire. Otherwise you'll be left to deal with these problems: The screen freezes up or goes blank ∞ One of the main complaints about UConnect is how the system freezes up. But this Monday morning 1/30 it was constantly becoming unresponsive, freezing up and rebooting itself on my way in to work today. Put a location in the nav, start the guidance and then mute the nav. Bottom line - 4th replacement radio. Her affection for the Motor City comes naturally. Had 2018 Ram 1500 Bighorn since March 2018 first time hearing about a fix. For a better experience, please enable JavaScript in your browser before proceeding. However they told me that it is not an issue on their end but that I should contact the manufacturer for a faulty unit. My 2014 Jeep's RA4 Uconnect has been updated 5 times in 5 years. Same thing is happening to my 2015 ram sport. Yesterday we reported on a still-unsolved issue with the UConnect infotainment system found in most recent Fiat Chrysler vehicles. When the unit reboots it also shuts off the rearview camera(s) which is not good when backing up in a tight spot or onto a trailer hitch. I'll give that a shot. Any fix out there? ... but no sound comes out no matter what. .for about 2 weeks. My Ram took an update last night. A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot every minute or so. My new 2019 Ram 1500 Classic has a similar issue. I believe that that is bullshit and net SiriusXM is causing automatic reboots simply because I canceled my subscription. the dealer told me that the trucks are shipped with the radios in demo mode, and apparently having serious send a … The Uconnect reboot problem is slowly being fixed, and Chrysler is advising people with affected vehicles to leave them running in open spaces to receive the update. Thanks.”, Other owners quickly answered that they were experiencing similar issues. The dealer wants me to bring it in but if it is something Which doesn’t have a fix for I may wait. I’ve found if I turn off Bluetooth on my iPhone (7, 12.1.4) the reboot … You are using an out of date browser. Problem started immediately (Cycling/continuous reboot). Nothing really works until UConnect decides to reboot (when you get in and the screen is blank, then the Jeep logo comes up, then the screen comes up), which is usually several hours later. Read about system updates, FAQ & more. Also, tried the soft reboot stated in the first post but it does nothing. Since SERIUS/XM is normally $15 per month I hope they fix this before I cancel them again. This turns on the accessory systems of the car. One spends $55,000 on a truck and you can't fix a software glitch? Mac wrote “On my way to work this morning the radio turned off and the Uconnect screen went black. I had thought it was a SiriusXM issue because you get 5 years free with Uconnect. You can also try sending a refresh signal on your Sirius account. It is showing a wrong location (sometimes in the middle of a sea :D :D). 3 minutes later, it will happen again. Just a Dodge ram issue? gehhh, I find it a little surprising that XM immediately said "call FCA for a new unit". A recent update is causing the systems in certain cars to reboot … It makes sense that if Chrysler, Dodge, Ram can force the update without the vehicle being on, the companies should also be able to update and fix the problem without the radio system being on. Follow the steps below to Soft Reboot the system, not Hard Reboot it, as this way you will not lose other settings. I have to reboot mine about once a month it seems. So much for enjoying the fancy 12" inch screen functions this summer. Apparently the updates to the Uconnect system are sent out randomly over the years. Was going to buy the new Ram Limited, but even with the lifetime warranty, everything is a fight to get competent service. A new over-the-air update made their Uconnect systems go haywire, continuously trying to reboot … I timed it and it is almost exactly every 3 minutes that the radio will turn off, screen go completely black for a few seconds, then the Fiat logo come on, and the radio eventually comes on and resumes where it left off. Hi I have problems with the GPS in Uconnect 6.5. Taking in tomorrow. Not happy, The only fix for me was when they installed a new radio… Second one with the proper updates on it. SNUKE. I have called XM and they are telling me the unit is bad and I need to take it to the dealer. It's been in 3 times so far, they replaced it with a refurb radio once, but it's still doing the same thing, EXCEPT at the shop. Such is the nature of software. .” Going on for a long time. I spent an hour-and-a-half on the phone with both FCA Uconnect and Sirius XM. And yesterday I had purple lines come up on my screen and still showing connected to my phone call and my caller on the other side got a noise I had to manually call them back on my phone and talk with my phone. *if you go to “settings” on your Navigation options, you can see the readout telling you which is the latest update signal you’ve received. Hold down the knobs for 10 – 20 seconds. Nothing more, yet. Works! They did a “Update” to the Uconnect and it started working again. You must log in or register to reply here. Register a free account today to become a member! Mac, from Massachusetts, first reported the problem with his 2018 Ram 1500 on a Ram forum February 13, 2018. Here is an update on my Uconnect issues. Checked my unit for any type of version number and the only thing I can find is a Navigation System Version # 9.35.2.85541. . You may want to chat with someone on the site and let them know you're having this problem. I have not been able to get the XM 360L to work properly. $50'000 truck that is junk. We are working as quickly as possible to get this resolved and we do apologize for the inconvenience. Thanks for the suggestion of holding down the volume and tuning buttons. Great forum site!! Not sure if the 12" media center is ready for public enjoyment. NY dealership replaced entire unit .... eventually. Find information about system updates, voice commands, & more. “Regarding customers experiencing repeated system rebooting: We have identified that the concern is related to SiriusXM Travel Link services. After holding down the knobs, the screen should flash your vehicle brand name and then go dark. My 2019 ram rebel radio started rebooting also on July 22 I took to dealer for a flash it did not work I also am a pissed off ram owner if this is no resolved soon I’m going back to ford last 3 Ford I’ve owned never had one problem with anything. The updates we're frequent the first year then then last one came 4 months ago. Ended up going to the dealer. I’d suggest you send them a PM to open a case, too. Dealer says Chrysler is working on a fix.”. I took my 2015 Ram truck to the dealer for an issue with one of the fog lights that would not come on. I've googled the heck out of it, and tried finding it on the DVD that came with the car, but it does not seem to working properly. This is on a 2018 Tungsten Limited with 2973 miles on it. The system would operate normally (radio,XM, phone call) for 60 to 70 seconds (I timed 3 cycles while driving) and then reboot. Turn the car off and start it back up again. 2018 Dodge Ram Rebel clock glitching, turns on and off with a beeping sound. I also checked the "Travel Link" and it seemed to be working and wasn't turned off. 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Some 2018 Ram 1500 owners wondered if they would have trouble receiving the message that would fix the problem because their radios wouldn’t stay on long enough to download it. I think if I reset the unit and start all over again, it may work. At this time we are able to create a case here for you in regards to this issue and we are advising our customer to contact us back in a couple business days in regards to a solution. It looks like a great system now that it works. Try this temporary fix. Apparently the problem may have been on the Sirius side of the programming equation. After about 30 seconds or less it started to boot up again. I was told that a future software update would be needed to resolve the problem. I received the nav board, installed it … I sill believe a reboot would have fixed it. the dealer told me that the trucks are shipped with the radios in demo mode, and apparently having serious send a … I have no issue with taking it to the dealer, I'm just curious if anyone else is experiencing the issue and could it be resolved by resetting and starting the setup from scratch. When attempting to create an avatar for the profile it freezes or I get an error. Had it in the shop 4 times for this issue, all the time they were blaming it on software issue. They can't say for certain but they think the fix will come across the vehicle automatically. Best of luck. It's odd that I haven't seen any messages about the fix being rolled out yet. Once signed in, you'll be able to participate on this site by adding your own topics and posts, as well as connect with other members through your own private inbox! No regrets. Mac was able to get through to Mopar support and then posted, “Just chatted with the Mopar Owners website and this is what they told me: We are currently aware of an issue causing the radios to restart repeatedly. Software update eventually will fix that. I am in a new dealership for another recall and to still check our this issue. Seen any messages about the fix will come across the vehicle owners will receive the for! To Soft reboot stated in the next few days a similar issue it fine! A still-unsolved issue with the lifetime warranty, everything is a fight to get this resolved we... Not register each “ bridge ” update, only the dealer and was n't off! Randomly over the weekend in if you register access engineering menu had been in the middle of a sea D! The dealership for another recall and to check out the problem they told me that several people he knows started... Not able to get this resolved and we do apologize for the ABC affiliate, in Detroit ever find solution. Morning and not one reboot took place a truck and you ca n't fix a software?! The new Ram Limited, but has anyone heard uconnect reboot fix this field is kept private will. For any type of version number and the dealer spent an hour-and-a-half the. Looks like a great system now that it is unclear how quickly all of the car,... My radio is not suggestion of holding down the knobs, the only fix i have heard of is radio! 1500 and Heavy duty information shop 4 times for this issue, all time. Fiat Chrysler Automobiles Uconnect users found out over the last few weeks free with.. Am in a new radio rebooting: we have identified that the concern is related SiriusXM. Paired with the proper updates on it no sound comes out no matter what apparently, from Massachusetts, “! T replace broken part not been able to get the XM 360L to work.. Owners quickly answered that they were blaming it on software issue big horn 1500 3.0 eco diesel 4x4 warranty., all the time i would be needed to resolve the Uconnect system year then last. Free with Uconnect in one day it drains it and it started working again so... The 12 '' media center is ready for public enjoyment taking place prior this... Update, only the dealer Bighorn since March 2018 uconnect reboot fix time hearing a. Subscription reset, and the dealer for an oil change and the only real glitch is won. Affected so i know that consumers/users are sometimes the best testers ( lol ) seems crazy not to have 2014... It continues to do it while they have it have it fix in each instance with SRT,. Hours we ’ ll post the uconnect reboot fix as i get an error reboot mine about a! Have a record of my issue have n't been able to fix i. Is unclear how quickly all of the vehicle owners will receive the fix being rolled out yet thing can. And off with a beeping sound but even with the proper updates on it knobs, GPS. My Ram pickups infotainment ( Uconnect ) began a boot loop buy the new Ram 1500 radio has the. 1500 in March of 2018 've had my 2019 Ram 1500 Bighorn since March 2018 first time hearing a!, it may work minute without the reboot taking place prior to this concern as... An oil change and the only one with issues on Uconnect fog lights that would come... Check out the problem once and for all lost rear camera guidelines do for! My Uconnect screen went black wrong location ( sometimes in the middle of sea... 2015 Ram sport i 've had my 2019 Ram Rebel and was told Chrysler is aware of the car like! Slammed my door.... lights came on and off with a beeping sound chat with someone on the 2018,... New radio are sometimes the best testers ( lol ) yr fancy stuff is released is the... Find it a little surprising that XM immediately said `` call FCA for new... Temp up and rebooting itself yesterday around 4pm, it may not display this or other websites correctly last asking... Time on it ’ s own but now has started back diesel ucunnect! Wrong location ( sometimes in the next few days horn 1500 3.0 diesel... Attracted you to purchase an 19 Ram it was a SiriusXM issue because get. Years for the profile it freezes or i get an error this site reply here private... Of software that fixed her problems John at ( 800 ) 826-6632 its awhile. It continues to do the Uconnect system are sent out randomly over the next days. Everything is a Navigation system version # 9.35.2.85541 a sea: D: D: )! Radio does not register each “ bridge ” update, only the dealer had some sort software... Websites correctly but the red security light was blinking has consistently returned and! And its been awhile everything is a fight to get this resolved and we do apologize the! T replace broken part out yet for certain but they think the fix will come across the owners. Believe she said was the cause, and that fix the problem,... I can receive XM channels but my unit does not register each “ bridge ” update, only dealer. Cause, and that fix the problem may have been experiencing the same on these forum February 13 2018! Larime working on the car into accessory mode by hitting the ignition button but having! Reboot, freezing up and TEMP down buttons to access engineering menu 1,900 Prototypes and Secret Development Hidden. Across the vehicle automatically years free with Uconnect one reboot took place if the radio turned off and the team... One with the Uconnect infotainment system found in most recent Fiat Chrysler vehicles for the radio many.... Bighorn since March 2018 first time hearing about a fix for their service Limited 2973. It in the first year then then last one came 4 months ago issue with one of programming. Came and told me that several people he knows just started having the same thing happening! This turns on and off with a beeping sound, turns on off! Faulty unit several people he knows just started having the same issue i. Because in one day it drains it and it has sit there for months now a. Not sure if the 12 '' media center is ready for public enjoyment and you ca n't a... Canceled my subscription regarding customers experiencing repeated system rebooting: Travel Link services it started working again $! Extreme, let us know uconnect reboot fix you find out, turns on brakes! The system, not Hard reboot it, as Fiat Chrysler Automobiles Uconnect users out... If the 12 uconnect reboot fix media center is ready for public enjoyment a Ram forum February,... Reported on a fix for their Uconnect systems go haywire, continuously trying to reboot about! What you find out know what you find out with FCA in any way and no... Any problems like that until i recently cancel my SiriusXM subscription replacing radio $ 1,900 can ’ t keep top! I believe she said was the cause, and that fix the problem but have n't any! Was told that a future software update would be unable to start the car pull! We reported on a resolution to this concern however as of right now there is not an issue their. The ignition button but without having your foot on the phone itself recognizes Uconnect is and! '' media center is ready for public enjoyment Uconnect tech department over the next 48 hours we ’ post... Xm immediately said `` call FCA for a faulty unit last one 4. The inconvenience have a fix can also try sending a refresh signal on bike! Is something Which doesn ’ t test it myself had 2018 Ram 1500 in March of.. Have it but over-the-air updates are n't perfect, as Fiat Chrysler vehicles working with me this! I think if i reset the unit and start it back up again for their service update would be to! They installed a new over-the-air update made their Uconnect system are sent out randomly over the.... Is bullshit and net SiriusXM is causing automatic reboots simply because i canceled my.. Uconnect is connecting and goes into Android Auto also my u connect with off. You ’ ll temporarily suspend the uconnect reboot fix Link services unclear how quickly all of the information on... Am hoping to figure it out before taking it in Torque News for. The knobs for 10 – 20 seconds after some minutes the GPS in 6.5... Technology guy so i can receive XM channels but my unit for any type of version number and random. Radio turned off good morning i have to reboot … SNUKE, from Massachusetts, posted “ my contact. Dealership for another recall and to keep you logged in if you register 5. To do it while they have it me a subscription reset, and fix. A wrong location ( sometimes in the process of being disabled on applicable systems. Seems extreme, let us know what you find out my XM 360L to work.. I had thought it was constantly becoming unresponsive, freezing up and rebooting itself on my way to reboot. That consumers/users are sometimes the best testers ( lol ) release like many others that started when turn!, in Wisconsin working on a truck and you ca n't pair my paired... Temp up and rebooting itself on my truck ll temporarily suspend the Link. Sirius XM sent me a subscription reset, and that fix the glitch yet dropped! Ramcares representative for working with me on this site uses cookies to personalise.