Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Rooms were clean and were in great shape. Book your Hideaway At Royalton Riviera Cancun vacation package through Sunwing.ca — Vacations are easier Under Our Wing Hideaway At Royalton Riviera Cancun - Sunwing.ca It looks like you’re browsing from outside of Canada. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Spa services were expensive Overall super experience!! We do hope that we will have an opportunity to come back and you will visit us again. Room was impeccable everytime with two jacuzzis. We are thrilled that we could meet your expectations and you could take advantage of the facilities. Moving on to the steak house. © Viajes Beda S.A. de C.V. 1984 - 2021. Top room amenities include a minibar, air conditioning, and a flat screen TV. *Located in the Puerto Morelos area The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya. Dear justinhB1217SV Greetings from Riviera Maya! It was a corner room, with a private pool, over looking the Hideaway pool. Luxury Regards, Alfonso Lopez General Manager, Worst Royalton I’ve ever experienced. Pools were awesome. Communication is non existence amongst the. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. DMCA Policy Hotel Details Amenities Accommodations Dining Activities TripAdvisor Reviews; Discover Hideaway at Royalton Riviera Cancun, the perfect place to open yourself up to an elegant adults only vacation experience. Stay at this hotel, and you get an access-all-areas pass to the family-friendly Royalton Riviera Cancun. This makes no since and had nothing to do with COVID this is normal for them. *21 miles from the Cancun Mayan Museum View on a Map TripAdvisor Traveler Rating Based on 14609 reviews. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The room was extremely spacious, even with the hot tub in the middle of the bathroom. *Located at Km 322 of the Tulum-Cancun Federal Highway, in Riviera Maya View 48 photos and read 1,060 reviews. Now I will discuss my experience at the hideaway bar on the beach. United States & Canada - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm). The Hideaway At Royalton Riviera Cancun Hotel, 120 metres north; Royalton Riviera Cancun Hotel, 430 metres south; ... excluding photos, directions and the map. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. What food & drink options are available at Hideaway At Royalton Riviera Cancun? Ok all inclusive. Thank you again for your visit at our Resort and hoping to receive you in the future. Diamond Club™ Receive an exclusive vacation experience with an upgrade to Diamond Club™. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. The premium level of service at Hideaway features anticipatory service, exclusive á la carte restaurants and bar, in addition to a shimmering pool and pristine beach area for the sole use of Diamond Club™ guests. But on Monday it was back to 25% capacity so management decided to shut half of them down . Yes, Hideaway At Royalton Riviera Cancun offers an airport shuttle for guests. Was it regular menu or as they called it a gala dinner? They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. Also with the Covid, they shut diners back down starting 1/4. I had a server on Sunday 1/10/2021 who was not friendly or attentive to our needs. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. Packages. Yes, it conveniently offers a business center, a banquet room, and conference facilities. Butler service in Diamond Club was worth it!! Compare hotel prices and find an amazing price for the Hideaway at Royalton Riviera Cancun Resort in Puerto Morelos. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 Illegal dug activities take place on site by staff. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. *33 miles from Xcaret Please see our partners for more details. Long story short DO NOT STAY AT THIS HOTEL. - See 6,531 traveller reviews, 6,748 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. And the ones that were decent were never the same twice. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. We really enjoyed dinner at Hunter Steak House our last night. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. The resort was nice and always clean. Buffet was really good too with variety everynight and fresh food! First the pluses. I would go back just to see some of the staff, all in all it turned out to be a good New Year. *22 miles from the Ka'Yok Planetarium When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Yes, dry cleaning and laundry service are offered to guests. Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. This is the version of our website addressed to speakers of English in the United States. Asked for mini beers all week. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. *17 miles from Wet'n Wild It’s over-18s only at the Hideaway at Royalton Riviera Cancun, so everything from the pool to the à la carte restaurant has an lively adult-friendly feel. The last thing I will mention is that the people who are moving around the beach selling cigars and jewelry are storing and selling drugs right on the hotel property. Carretera Federal 307 Cancun-Playa del Carmen, Calle Manzana 102 Lote 15 Km 332, 31 Inside Royalton Riviera Cancun 0.3 miles from Hideaway At Royalton Riviera Cancun … We are reading in detail about the point of not reach your expectations. Luxury Regards, Alfonso Lopez General Manager, We were there my girlfriend and I this week. Negotiating is key! Nothing here just draws be back unlike a couple others that I have visited. Does Hideaway At Royalton Riviera Cancun offer any business services? A total waste of your money. See 6,532 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Is parking available at Hideaway At Royalton Riviera Cancun? New Yrs eve dinner was a cluster cause no one knew what then menu was. There our other items also where management lacks in also but I just named a few. No part of the content may be reproduced or transmitted in any form or by any means without explicit permission of the site author. Location * Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport *Located in the Puerto Morelos area *Located at Km 322 of the Tulum-Cancun … trivago! Royalton Riviera Cancun from Mapcarta, the free map. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. able to eat at the marina restaurant. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. *20 miles from the El Rey archeological site more. Hideaway At Royalton Riviera Cancun: Disappointment! Guests staying at Hideaway at Royalton Riviera Resort in Cancun can expect luxurious extras when they stay at this all inclusive resort. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. We would continue to do our utmost to deserve your support and we look forward to your next visits. Answer 1 of 13: Does anyone have a copy of the Resort Map for the Royalton/Hideaway Resort? See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I could not believe that during the time of covid 19 that they would remove steak from a guest and put the same steak that I have touched back onto the grill. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. I. also suggest taking a day off the resort to go to the Market. Now the negatives. Browse through our gallery of images, and start visualizing your adults-only all-inclusive vacation in stunning Riviera Cancun, Mexico Bartender told me they were not allowed to make them cause to many people were there. There was washing station and a lot of sanitizer with Covid. It is important that guest are notified of all of these things so they can have a better overall experience. You sure didn't give me a break on my price. United States - 1-800-593-6259Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), De los mejores hoteles en la riviera maya, El mejor hotel todo incluido de la riviera maya, Carretera Federal 307 Tulum-Cancún Km 322, 15, Puerto Morelos, Quintana Roo, Latitude: 20.9444465637207 - Longitude: -86.8393707275391, *Hideaway at Royalton Riviera Cancun Adults Only is 11.5 miles from Cancun International Airport Our one bad experience we had the power go out of our room 3 times for our first and last night. Staff was friendly and spoke good English. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. We made an excursion sport fishing at El Cid Marina and we have an incredible day. Nearby attractions include Xoximilco Cancun by Xcaret (4.0 miles), Piston Pueblo (3.5 miles), and The library (2.5 miles). We’ve catched a 45 in Barracuda and a King Macro that we have been. It was a nice stay wish we were upgraded to a better view room then looking out to the new resort being built. Much appreciated. Hideaway at Royalton Riviera Cancun provides an All-In Luxury® vacation oasis for adults with elevated privacy, enhanced quality of service, and complimentary extras like afternoon hors d’oeuvres and sunset toasts. Market 28 is about 20 mins from the hotel. With a hotel of this stature you would think security would stop them but unfortunately the security that was working the beach this day was working with them as I witnessed the security take money from the vendors as a sort of payment to let them continue with their illegal activities. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. See 6,533 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Does Hideaway At Royalton Riviera Cancun have an airport shuttle? *22 miles south of Cancun A few were closed due to COVID cut-backs which was unfortunate but it was still a great trip. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. The Diamond club was a great place for the adults to hangout. I want to first give the disclaimer that I have stayed at many Royalton’s all over the world and have had a very pleasant experience so i decided to book this resort to celebrate my birthday. Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? I loved the shower! Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. *55 miles from Xel-Ha, Mon-Fri (7am-2am), Sat (7am-1am), Sun (7am-10pm), Hideaway at Royalton Riviera Cancun Adults Only. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. What are some restaurants close to Hideaway At Royalton Riviera Cancun? It was not until I went and requested a manager that they came and took my order. I do understand that we are experiencing covid but that does not take away from the club offering small snacks and beverages even if the snacks are covered. Talk about trying to save money. Great service by all the hotel staff. But will not be returning, This is our 5th all inclusive in 7 yrs so I am comparing this one to others, but I am taking the Covid into consideration when writing this. See more questions & answers about this hotel from the Tripadvisor community. The Royalton is anything but Royal in my opinion. No one explained to me what time the restaurants were open or how I could order room service. Which popular attractions are close to Hideaway At Royalton Riviera Cancun? Hideaway Royalton Riviera Cancun – Hideaway Riviera Cancun All Inclusive - Call Toll Free: 1-888-774-0040 or Book Online Finally had them on Monday. This guy was awesome! Luxury regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos All Inclusive Beach Hotels, Puerto Morelos All Inclusive Family Resorts, Hotels near Galeria Arte Zissimo arte contemporano. The Hideaway at Royalton Riviera Cancun is located in Benito Juárez, Mexico, about 11 miles south of Cancun International Airport. All rights reserved. That means ten restaurants and 17 bars are up for grabs, plus seven pools and a spa. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,519 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hotel appearance is terrible. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Food was only ok. For a 5 star hotel not even close with food. Map & Location in Hideaway at Royalton Riviera Cancun Adults Only Hotel, Puerto Morelos, Must not have multiple consecutive equal characters, It should not be the same as the user's name. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. Hideaway at Royalton Riviera Cancun All Inclusive-Adults Only Carretera Federal 307 Tulum-Cancun Km 332,15, Sm31, Mz 03 77500, Puerto Morelos, Quintana Roo, Mexico, 77500 Map The restaurants are also great. Your opinion, as well as all of our guests, are important to us as it brings us the opportunity for improvement. There are more places to choose from in the Puerto Morelos area. His name was Joe. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. Which room amenities are available at Hideaway At Royalton Riviera Cancun? They agreed and removed the steak. Claim your listing for free to respond to reviews, update your profile and much more. Once inside we waited 40 minutes to get service. So with so many other all inclusives out there I will not be returning or recommending to my friends. Hideaway at Royalton Luxury Resorts has carefully curated a selection of packages to help make the most of your vacation experience. They did a great job with the COVID restrictions and all the proper cleanings. The resort could use a better maintenance program but, the bars, pools, staff and cleanliness are all excellent! The Hideaway at Royalton Riviera Cancun is an all-inclusive, adults-only (18+) section of the stunning Royalton Riviera Cancun resort in beautiful Riviera Maya.A hotel within a hotel, this 343-room boutique resort is a tranquil oasis that boasts an All-In Luxury® concept and prides itself on being a relaxing, private and kids-free haven within the expansive Royalton Complex. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Bugambilias. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. So we had to change our reservations. We are thrilled to learn that you have been pampered by our team. ¡Coupon Available!It applies when your payment. When checking out they seem to not really care to much about it. We really enjoyed our stay here. The staff is always great. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Own or manage this property? That is not sanitary nor does that meet health care standards during a pandemic. Do not waste your money at this resort find another resort that cares about their guest. Beach crew was working hard everyday. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. From the first time I arrived at this hotel I. noticed that I was not greeted with a drink of any kind nor was I offered a drink. I was taken to my room by a bell man who never showed me where any of the restaurants were. They were watered down. An amazing price for the adults to hangout the Royalton/Hideaway resort addressed to speakers of English in the Puerto area! Were met our other items also where management lacks in also but I just named a.... 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