Select to Change, Cancel, Retrieve or Re-send Itinerary. But if you need more help, just give us a call on 0344 472 9646. We'll be in touch by email letting you know how to register to change your holiday plans. To do this quote your file number or booking reference in your bank’s reference field so that we can match the payment to your booking. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. Looking for inspiration? We continue to review this and working to open up these options to more customers. Please choose an option below. Add great value checked-in bags and sports equipment Pack even more into your trip with our 22kg baggage allowance as well as specialist ski, golf and cycle carriage. Explore our destinations and holiday types and save your faves to your very own Wishlist. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. Select your seats Log in to Manage my booking where you can message us about your options or you can give us a call. And with built-in chat, it’s easy to get in touch with us from home, the airp… For extra piece of mind, new bookings made before 31 August 2020 for travel up 30 April 2021 also have the flexibility to amend free of charge. Take it with you on holiday to see your flights, hotels, payments and more — even when you’re offline. This can be found at the top of your holiday invoice. ‎If you’ve got a holiday booked with Virgin Holidays, you’ll find all the essentials at your fingertips in our new app. Bear in mind you may have to wait longer than expected. Your booking is safe with us For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Email. Visit: virginaustralia.com and click on the “Manage” tab. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We are prioritising those customers due to travel before 31 December 2020. In the meantime check out our FAQs to see if this can help answer any immediate questions. When you book to travel any time up to 31st December 2021, you can make up to two date changes and one name change* free of charge (if you’d like someone else to benefit from your ticket). Bear … You can also use Flying Club points to pay down an existing holiday balance, via Virgin Holidays ‘Manage My Booking’ page. Book hotels, cars, travel insurance and holidays. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Log in to Manage my booking where you can message us about your options or you can give us a call. Our travel experts are on hand to help you book your next holiday. Payments are being prioritised based on when the request was made, working in order from March 2020 onwards. We will always try to process refunds at the earliest opportunity, for requests before August our maximum timeframe is 120 days. Manage My Booking. For the latest information on Covid-19 you can check our FAQs here.​. Please choose an option below. For those requesting a refund in September, we expect it to be processed within a maximum of 60 days, and then reduce to 30 days for refunds requested in October, before returning to normal levels. Upgrade your seat. Explore our destinations and holiday types and save your faves to your very own Wishlist. Go onto Virgin Holidays "manage my booking" You should find the Virgin Atlantic flight reference number on there with all your holiday booking info and next to it is says "book your seats". Use Manage My Booking to: Check in online You can check in online 14 days before you fly, then print your boarding pass or send it to your smartphone. To finalise the amendment, one of our customer advisors will phone you. Get a quote today. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. But if you need more help, just give us a call on 0344 472 9646. What’s the best way to speak to someone? In the meantime check out our FAQs to see if this can help answer any immediate questions. You can contact our team by emailing feedback.backhome@virginholidays.com to discuss options on unused portions of your holiday. Don’t worry if you’ve missed a payment or just need a little more time to pay; we have options available to help you. Print or download your boarding pass to your smart phone. Sign up to receive news, offers and competitions from Virgin Holidays by email First name. Depending on the Virgin Australia service you have booked, we have a number of ways you can check in for your flight. Enter your details in … Please visit this page to keep up to date with the Government’s travel advice on returning to the UK, and to register for email alerts. If you need to contact our team about amending an existing holiday or requesting a refund please log in to manage my booking. Your next holiday is only a click away - our website has thousands of options ready to book. You can use this number to check in online and log into My booking. Send us an email and we'll get back to you as soon as possible. Bear in mind you may have to wait longer than expected. We will help everyone that wants to move their holiday. If your holiday is going ahead as planned, you can continue to pay for your holiday in Manage my booking, even if travelling in less than 12 weeks. Over the past few weeks, we have repatriated our customers from overseas who wanted to come home. . Important Information Please check the latest government requirements prior to travel, which include wearing a face mask on all domestic services. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to spread the cost. Looking for inspiration? Travel agent booking references. Log in to Manage my booking and apply your voucher when checking out, it can be used to pay your deposit, part pay or settle up … We also accept booking reference numbers issued by … Watch our How To video for information on how to change your booking online, or follow the steps below. You can also log into Manage my booking to find the details there. We are continually reviewing our flying schedules, taking into account the  Foreign, Commonwealth and Development Office (FCDO) advice against all non-essential travel. Online Check In is the fastest, simplest way to do it. Depending on when you are due to travel, your holiday may be affected and we’ll email you to let you know as least 21 days before travel. We understand that you may wish to change your holiday plans and we appreciate the need for flexibility. Let’s get started. What we sell All Inclusive holidays Late Deals Worldwide holidays Bargain holidays Package Holidays Cheap holidays Cruises Lakes and Mountains Deals Lapland Currency. I’m waiting for a refund on my cancelled holiday. If your holiday is more than 6 months away, you may wish to set up a Direct Debit to … If you’re unsure, you can delay any additional payments by choosing a new time to travel by requesting a call back in Manage My booking … If we haven’t notified you of any changes, your holiday will be going ahead as planned but if you prefer to move your holiday to a later time we can help. Virgin Holidays booking references If you've purchased any holiday from Virgin Holidays, the reference can be found under 'Airline Booking Reference'. Changing the date or time of your flight Economy Light bookings are completely non changeable (apart from for flights during March 2020). Simply enter your booking reference, surname and lead passenger's … Please look out for emails from us or visit our dedicated Covid-19 (Coronavirus) page for the latest updates. You can pay directly by bank transfer via your bank or by internet banking. Manage My Booking Log in to your booking Applied for a future travel voucher? Virgin Atlantic Flights Exclusive access to Virgin Holidays v-room airport lounges. Passengers who are booked to travel on a Delta Air Lines flight, please proceed to Delta Air Lines Check in.If flying out of Havana, please check in at the airport. Flight and enjoy your stay in a hand-picked hotel with Virgin Holidays ‘ Manage my booking call team... 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